A CRM is a software for managing all your relationships with your potential customers - one which is important for all businesses. Here are some of the few most important reasons why you need to implement a CRM in your business:

CRM is short for Customer Relationship Management. It is a software for managing all your relationships with your potential customers.

CRM is a tool which helps with contact management, sales management, pipeline, productivity, and more. In a CRM you can save the history of your transactions with your clients, make phone calls and emails to them, create a weekly or monthly report, add notes for each and every customer, manage the pipeline, and more.