MaxCustomer - Benefits and Features

MaxCustomer Benefits and Features

MaxCustomer CRM is a powerful tool to manage your customer and sales areas of your business. It can be the number one driver for your revenue growth.

MaxCustomer CRM Benefits

MaxCustomer CRM covers a wide range of benefits in the areas of sales, revenue, and customer support. With us, you can be sure that you can get the following benefits:

● Easy to use CRM application that is fast and accessible at all times all over the world.
● Single page access to entire sales and customer workflow.
● Quick conversion of leads to opportunities and customers in a single page.
● Remind sales people of activities due.
● Increase your sales funnel.
● Reduce your sales cycle.
● Increase sales conversion ratio.
● Increase revenue.
● Provide visibility to the management of the sales funnel.
● Provide positive customer experience, hence, gaining more referrals.
● Prompt and professional customer support team with years of experience in SaaS systems.
● Improve customer ties and relationships by building trust.
● Cost-effective CRM solution that is focused on meeting your business demands.

MaxCustomer CRM Features

MaxCustomer CRM is dedicated to provide effective solutions to assist businesses like yours in handling your customer relationships and sales. It is aimed at helping you grow your sales and revenues as it moves every lead through the sales funnel.

We offer the following features that suit your business well. MaxCustomer will also incorporate more features in the future that would attend to your specific needs.

I. MaxCustomer CRM - Marketing Features

Feature	Description
Use Own Logo	You can use your own company logo to properly promote your products/services and improve branding.

II. MaxCustomer CRM - Sales and Analytics Features

Feature	Description
Visitor Tracking	You can monitor visitors that look into your website, capturing basic details as name, email address and location which can be converted as leads.
Mobility	Access CRM application on your Android or iOS device wherever you are and get the latest information.
Leads Management	Have an ability to record call queries, gather information about the lead, make follow up and convert leads to opportunities and new customers.
Reports	Generate output and extract data using a set of standard reports available in the system. Has a built-in Report Designer for easy report generation.
Dashboard	Get quick and graphical output of important information about your sales, customers and prospects.
Import/Export	Have the ability to import/export Excel/CSV data.

III. MaxCustomer CRM - Productivity and Workflow Features

Feature	Description
Email	Manage emails in one place to help improve team performance and workload.
Manage Customer Account	Use the Customer area to centralize all customer related information and to easily access and process. Keep notes and documents related to a customer here.
Google Apps Integration via Single Sign-On	Directly login to the application using your Google Sign-on for easy access without remembering another password.
Two Factor Authentication (2FA)	Extra layer of security. Protects your account by making it more difficult for an attacker to access. This 2FA requires two pieces of evidence to confirm your identity. Protection against phishing, social engineering and password brute-force attacks and secures your data from attackers.
User-Reps	Add members of your organization as users and assign administrators, managers, team leads and agents to the system. Assign them roles and access with desired privileges to access your resources or just plainly add them to your employee record and track their sales and performance.
Role Based Security	Delegate security levels within your organization by assigning credentials that match specific roles and given respective privileges to access certain resources only.
Collaboration	Interact and engage with team members to enhance workflow and productivity. Get all team members to connect and share thoughts and ideas in a single portal.
Sales Funnel	Filter by individual sales representative.
Calendar	Calendar allows the day-based management of tasks
Documents Storage	Documents can be stored and can be linked to customer, contact or opportunities. Documents can be of any format.